Terms and conditions

Terms and Conditions
Welcome to CraftATrip, a platform to bring the best suppliers, tour operators and agents to interact with the customers and one another.  CraftATrip is also a website for transactions, communication and information for travelers, suppliers and agents. CraftATrip is a wholly owned subsidiary of Digitalezy Pvt Ltd. a company incorporated under the Companies Act, 1956. This agreement constitutes the full Terms and Conditions as set forth by Craft A Trip http://www.craftatrip.com owned and operated by Digitalezy Pvt Ltd ("Digitalezy Pvt Ltd", "us", "we" or "our"). participating tour and holiday package suppliers, tour operators, travel agents and you ("User", "you" or "your"). Craft A Trip reserves all the rights to amend these Terms and Conditions from time to time without any prior notification to users. The use of website constitutes acceptance of any amendments, additions, or modifications to this agreement.
CraftATrip believes and takes best efforts for customer and partners satisfaction and has a customer first approach towards doing the business. However, it is important that you read the terms and conditions for using the website.

Use of Website:
The use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of any reference. If you transact on this Website, you will be subject to the policies that are applicable to this Website for any transactions. By mere use of the Website, you shall be contracting and will be in agreement with “Craft A Trip” Digitalezy Pvt Ltd. and these terms and conditions including the policies that constitute your binding obligations, with Craft A Trip. The use of this website is subject to the following terms of use:
We will try and take best effort to bring the best, right vetted suppliers and agents, information and packages. However, any booking, use of any information or materials on this website is entirely at your own risk, for which we will not be liable. You take the responsibility to enquire, evaluate, ensure that any products, services or information available through this website meet your specific requirements.
CraftATrip is primarily a platform which is an intermediary or a "Booking Agent" for packages, products and services that are not directly supplied by us (e.g., flights, trains, cabs or any ground transportation, hotel accommodations, meals, tour packages, cruises, etc.). The tour operators, package suppliers and agents are independent entities and are employees, contractors, servants of CraftATrip. You will be entering into a separate contract with such Suppliers and Agents when you request and purchase the packages, products and services.
CraftATrip and DigitalEzy Pvt Ltd. employees, owners, directors, associates shall not be or deemed responsible or liable for any direct, indirect, punitive, incidental, accidental, special, or any consequential damages caused due to, in any way connected with, your access to, display of or purchase through this Website or for any lack or deficiency of services provided by any person (including any airline, supplier, travel agent / tour operator, hotel, cruise, train, ground transportation, accommodation facility or similar agency) you shall engage or purchase or hire or appoint pursuant to or resulting from, the information, tour packages, customized packages or information or any other material available on this website.
CraftATrip onboards selected, best, specialized and vetted suppliers, agents and tour operators. These suppliers, agents and tour operators are not direct employees of CraftATrip hence we shall not make any warranty of the service providers (suppliers, tour operators, agents, cruise operators) legal title, identity, creditworthiness, etc. The users have to exercise their own judgment while making any transaction, interaction or booking for any tour package or enquiry and are solely responsible for the transactions, interactions and bookings.
CraftATrip will not b responsible for any direct or indirect damages or interruption or cancellation in the tour due to any natural or unnatural calamities (Fire, Cyclone, Floods, Tornados, Earth quake, Strikes, Theft, Quarantine, force majeure, Government restrictions, regulations, and decisions, Terrorism, etc).
The material, information on the website is owned by or licensed to us. This material includes, and is not limited to, the design, user interface, layout, look, appearance, images, tag lines, blogs, and graphics. Reproduction of any content or material is strictly prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Any unauthorized use of this website may give rise to a claims for damages and/or be an offence.
You agree and accept that we have the right of indemnification for any losses that may be caused to us for any misuse of website and we have all rights to approach any court of law for enforcement of such rights.
This website may also include links to other third party websites. These links are provided for your convenience to provide further and more information, facilitate interaction and customer satisfaction. This does not imply that we endorse these website(s). We have no responsibility nor control over the content and information of the linked website(s).
Craft A Trip disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those in India. Craft A Trip considers itself and intends to be subject to the laws and jurisdiction only of the courts of Pune, Maharashtra India.

Best Tour and best price guarantee:
CraftATrip partners with the best, selected, specialized and vetted tour operators and suppliers, and taking the best effort to bring the best prices for the available holiday and tour packages or any customized packages to your needs and interests. To qualify for the price match, the comparable tours from other websites must provide exactly the same included items at an equivalent quality level, have the same duration of stay, provide the exact same services, same number of days stay and same accommodation and locations of overnight stays and have same departure days and dates. Any eligible and quantifiable difference between the price of the CraftATrip and any comparable tour as mentioned above at the time of booking will be applied and offered as a discount to the CraftATrip tour price. Final determination of the discount will solely be at our discretion.

Reservations, Deposits and Payments:
The initial booking amount varies from suppliers and tour operators. Most of the suppliers and tour operators require 20% at the time of booking. You will be informed with the suppliers an tour operators reservation, payment terms and cancellation policies and conditions. The total tour package amount (100%) is due within 10 days of booking. The booking or reservation is subject to change and may depend on the suppliers and tour operators policies and terms and conditions. All the bookings made through this website are subject to final confirmations from the suppliers and tour operators, CraftAtrip will notify you on the final confirmations. 

Passports, Travel Insurance, Visas and Vaccinations:
You are required to hold a valid passport, valid vis for the country you will be traveling to, necessary identity documents, appropriate insurance and have all the necessary vaccinations for the country or respective countries you will be traveling to.

Flight arrangements:
You have to make your own flight arrangements for all the itinerary’s, you also hold the responsibility for arranging your own transportation to and from all airports. If it is necessary for you to change or cancel your travel program in any way, you will be responsible for altering your flight plans accordingly and for any costs that result from such changes or cancellations. 

Health and Travel ability:
The health and travel ability varies for destination and interests, some tours may require considerable amount of walking, activity, climbing may involve inclines and stairs. Hence we recommend to select destinations, interests and activities which suit your age and health. We recommend persons with disability or prior health condition to have prior physicians approvals for the tours. The health and disabilities acts of some countries may not be applicable to other countries you may be traveling to, the service providers may try their best to provide the necessary facilities but may or may not guarantee provision of all the facilities available in the home countries. For e.g. The US Disabilities Act may not be applicable in other country. The travelers have to inform the suppliers or the tour operators any disability of prior health conditions and discuss and request for reasonable for the arrangements and facilities required with the suppliers, tour operators.  

Indemnification:
You agree to indemnify us including our employees, directors, associates, affiliates and our partners, and any of our Suppliers, agents, tour operators from and against any claim or demand, including any reasonable legal and attorney fees, causes of action, losses, damages, or other costs, brought by you or any third parties as a result of your breach of this agreement or your violation of any law or rights of any third party, or your use of this website.

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